Privacy Policy

This Privacy Policy explains how Oceanova Cruises collects, uses, stores, and protects information when you browse this website, request cruise booking assistance, or submit travel-related enquiries. By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide, including your name, telephone number, preferred cruise destination, travel dates, number of travelers, cabin preference, departure port, and other information necessary to understand your cruise travel requirements.

2. Website Usage Information

We may automatically collect technical information including browser type, operating system, device information, IP address, pages visited, referral source, and browsing activity to improve website performance and user experience.

3. How Information Is Used

Information collected through this website may be used to respond to cruise enquiries, provide booking assistance, improve customer service, analyze website performance, personalize user experience, and support operational activities.

4. Cruise Booking Assistance

Information submitted through enquiry or callback forms may be used to review preferred cruise destinations, sailing dates, passenger details, cabin categories, and itinerary preferences for general booking assistance.

5. Cookies and Similar Technologies

This website may use cookies and similar technologies to remember user preferences, improve website functionality, analyze visitor behavior, and enhance browsing performance. Cookie preferences may be managed through your browser settings.

6. Information Sharing

Personal information is not sold or rented to third parties. Information may be shared only where reasonably necessary to facilitate requested travel services, support website operations, comply with legal obligations, or work with trusted service providers.

7. Data Security

Appropriate administrative, technical, and organizational safeguards are maintained to help protect personal information from unauthorized access, misuse, disclosure, loss, or alteration. While reasonable security measures are implemented, no internet-based system can guarantee absolute security.

8. Data Retention

Personal information is retained only for the period reasonably necessary to fulfill the purpose for which it was collected, improve customer support, satisfy legal requirements, resolve disputes, and maintain business records.

9. Third-Party Services

This website may include links or references to cruise lines, travel providers, ports, payment services, or other third-party websites. Those organizations operate independently and maintain their own privacy practices and policies.

10. User Rights

Where permitted under applicable laws, users may request access to, correction of, or deletion of information they have submitted through this website. Such requests are reviewed in accordance with applicable legal requirements.

11. Policy Updates

This Privacy Policy may be revised periodically to reflect operational changes, improvements to our services, website enhancements, or updates in applicable privacy regulations. Continued use of this website constitutes acceptance of the revised policy.

12. Acceptance of This Policy

By continuing to browse or use this website, you acknowledge that you have read, understood, and accepted the practices described in this Privacy Policy regarding the collection and use of information.